FAQ

Default solution folder, feel free to edit or delete it.

What is a Wi-Fi Hotspot?
A hotspot is a site that offers Internet access over a wireless local area network through the use of a router connected to a link to an Internet service pro...
Fri, 19 Feb, 2021 at 9:18 PM
What is the 802.11n standard?
802.11n is a newer standard of Wi-Fi LAN, or wireless local area network technology, subsequent to standards 802.11a, 802.11b and 802.11g. The standard is ac...
Fri, 19 Feb, 2021 at 9:18 PM
What are CALEA laws?
The Communications Assistance for Law Enforcement Act (CALEA) is a United States wiretapping law passed in 1994. In its own words, the purpose of CALEA is: …...
Fri, 19 Feb, 2021 at 9:18 PM
How do I share bandwidth with visitors?
Wavespot would offer a fixed share between the public and private users where 30% would go for public users and rest 70% is kept reserved for the Wavespot ow...
Fri, 19 Feb, 2021 at 9:18 PM
Is there harm in providing an open Wi-Fi signal?
Yes. An open Wi-Fi signal has greater risk that someone will use it for illegal activities. And the over-the-air signal is more open to detection when the Wi...
Fri, 19 Feb, 2021 at 9:18 PM
Access to the Internet using only the Email Address
Instead of the Access Code, Wavespot allows you to configure access to the Internet by asking the customers to input their email addresses, on the splash pa...
Fri, 19 Feb, 2021 at 9:18 PM
Exporting Your Email Login File
Navigate to User Settings -> Email Login CSV. If you would like to download the emails from one of your locations, select Download as CSV next to 1. If...
Fri, 19 Feb, 2021 at 9:18 PM
Where can I find my Access Code?
Navigate to the Home page of your dashboard. At the top of the page, to the right of the name of your location, you should see the Access Code for the week....
Fri, 19 Feb, 2021 at 9:18 PM
How do I disable the “Wavespot-Free-Internet” WiFi signal (SSID)?
You can disable public SSID by going to Configuration -> Wireless Configuration -> Wavespot Service Modes. There you can select (Wired + Wireless) Pri...
Fri, 19 Feb, 2021 at 9:18 PM
How do I see who is currently online on my Wavespot router?
Navigate to Reports->Online Users. Here you can see everyone that is currently using your public network. On this page you can see who is connecting, wha...
Fri, 19 Feb, 2021 at 9:18 PM